Table of Content
They continue to make excuses rather than fixing the problem. This situation has become untenable and I plan on notifying the business business bureau and ask the to investigate further. Lingo Home Phone comes with many popular calling features such as voicemail, call waiting, caller ID with name and call return.
I don't understand how they will keep customers after they royally botched this transition with Impact Telecom, and it's now August 2019, months after things should be going so well that it's unnoticeable. Worst conversion/integration of companies and technologies that I have personally experienced in 40 years. I would go on to describe my actual issues but it is not worth my time anymore. They don't deserve to be paid for the poor business practices they represent. The only reason I went about "1" in my rating on price is that they have compared favorably with what they claim to do for you.
Take my advice - avoid Lingo and Impact Telecom if you have other choices
Every time I called to have them fixed, they would make a trouble ticket and tell me it would take up to 3 days to fix. When looking at the features offered by Lingo, we feel the need to compare their features to other residential phone providers, and not to companies that provide features for businesses. From a residential standpoint, Lingo has all the features you would need for residential phone service. Because Lingo uses VoIP technology, you can use your service wherever there is an Internet connection. If phone features are what you desire, this plan comes with more than 20 calling features such as caller ID, voicemail, three way calling, speed dial, and do not disturb. On average, customers save 50% or more compared to a traditional landline phone service.
Now as soon as they activate my phone number again I will switch back to Vonage. And yes I don't care about the 99 bucks they will charge me. So they can bill me rather than have access to my credit card. They are lying to people to sell their service. Besides reporting to the authorites you should regulary call the new customer sign up number and tell the agents not to sign up more customer to rip them off.
Add-On Services
This message was returned undeliverable. I got through in September to cancel and requested a credit for the months I had been charged since switching to Comcast. Within 24 hours Lingo sent me a 'Final Notice Prior to Placement with a Collection Service'. I switched my VOIP service from Lingo to Comcast in May.
The rep. lied to me initially saying I would also be able to connect to internet with said device. Please email us at and we will be more than happy to assist you in processing your refund. Below is a summary of the service plans offered by Lingo. Nationwide coverage with all IP phones and adapters wherever available.
Modern Communication Essentials for Homes and Small Businesses
Prevent inside wiring problems before they happen. A simple wiring problem could adversely affect your bottom line. With Lingo’s Inside Wire Protection, the diagnosis and repair of inside wiring and jacks is performed as a part of this add-on service versus the hourly expense of a technician.
The customer service representative was very rude and I told her to cancel my service. Lingo rates are really affordable – especially compared to traditional landline home phone service. Plans start as low as $9.95 per month, including all fees .
Users Average Rating
I spoke to a Deepak in the security department who disguised himself a CCP which I later learned that he is actually the supervisor of that department. I explained the situation to Mr. DEEPAK who was extremely rude, irate and argumentive with me and his conclusion was that this was not a fraudulent account. She has stated to me that she will contact the supervisor in that department to contact me. I asked her who that person was and that is when I learned that the so called CCP in the security department that I spoke to was in fact the supervisor of the department. I have been back and forth with this for a month now...unaware that this account was actually opened long before then and has been withdrawing monies from my account.
Please email us at and provide your telephone number and/or account number and we will be more than happy to assist you if this issue has not already been resolved. Even then they would connect you back and you lose a lot of business,, a terrible most unprofessional company and very dishonest. Now you can officially get rid of your landline service and enjoy voice service at a low fixed monthly rate with Fiber phone. Fiber phone allows you to use your existing connection to talk over the phone. Lingo is excited to bring to market modern, efficient, IP-based Cloud voice and data along with other unified communications technologies to small-to-medium sized businesses and consumers. If you do sign up for Lingo residential service, any quality and connectivity issues you have should be directed to your Internet Service Provider.
After three months of trying finally they cancelled my account and now charging me 99 dollars for early termination. I wonder if there is a class action lawsuit going on. Their home phone plans start at just $9.95 a month, and this includes free nationwide calling. If you would like to place calls to locations outside of the U.S., you can do this as well by signing up for one of their international plans. These range between $19.95 a month and $44.95 a month, depending on which plan you select.
When asked to roll back to previous service they ignore, deflect (email saying their system is down and they will get back to me and then don't respond at all after a month and a half) and out right lie. All my calls to India were charged under the Lingo World Max plan, I can never get to their customer service, which is worst. OMG so many people are having same problem !
Enjoy extreme privacy with multiple ways to block unwanted incoming callers. Record all inbound and outbound calls for your business, or one or more employees. I've had 1-Voip service for several years now. I thought I try and save myself 10 bucks by bundling my VOIP through my ISP. Lingo is deceptive, has bad quality, is obstructive and sneaky. I tolerated them for years and they suck.
The list of countries includes the Greece, Israel, France, South Africa, Germany, Mexico, Netherlands, the UK, Ireland, Brazil, South Korea, and many more. The World Plan is Lingo's bottom tier international calling plan. It includes unlimited incoming calls plus unlimited calls to 50 countries around the world. The list of countries includes the France, Germany, Mexico, the United Kingdom, Ireland, South Korea, and more.
Even canelling the account leads them to screw you over
By choosing this option you will be redirected to our residential VoIP page. To get updates about the latest plans, offers and discounts. Lingo also provides enhanced 911 service. In case of an emergency your location is immediately sent to your Public Safety Answering Point's emergency response team and they are sent directly to your 911 Service Address. I figured out their business plan...like many of you.
I NEVER connected the Lingo Router and immediately processed the return/cancellation of Lingo's GHOST service. The rep could not answer and just said that I have to pay, otherwise they will contact a 'collection' agency. I found out that Lingo is an Indian company and NOT a US one. I WILL pursue this further and see how it ends up.
No comments:
Post a Comment